Case Study · Public speaking

Difficult conversations — Intuit Connect

A session for tax and accounting professionals on how to approach difficult conversations — concrete language, not motivational filler.

Audience: An Intuit Connect audience Format: Conference session Theme: Difficult conversations / professional communication

Challenge

Conference rooms fill with people who already “know” communication. The bar is higher: make difficult conversations usable on Monday — with clients, partners, and teams — without fluff.

The talk

Carlos delivered a session at Intuit Connect on how professionals approach difficult conversations — concrete language, not motivational filler.

Ratings

Exact scores from 147 responses.

4.80

Overall

4.90

Speaker

4.76

Content

4.78

Environment

Audience feedback

“Fantastic and dynamic speaker”

“His talk helped me reframe how to approach difficult conversations”

Results

High speaker and overall scores from a large response set, with audience language that matches the brief: dynamic delivery + a usable reframe for hard conversations.

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